Our Door Supervisors display a smart, professional appearance and a friendly demeanor in order to welcome customers to your venue and encourage passing trade. Door Supervisors are often the first and last point of contact your customers have with your venue, and we ensure they receive the right impression.
We recognize your relationship with your regular trade is integral to your bottom line. As such we place a strong emphasis on the importance of relationship-building as part of our development program. In particular, we have developed a module on maintaining positive relationships during the conflict, to ensure even when things go wrong the customer wants to return.
Your premises license is our concern. We collect data on incidents, refusals, and capacity figures to ensure your license is protected. We also offer personal license qualifications to our door supervisors in order to promote a greater understanding of their role in the protection of your business.
The welfare of your customers is also our concern. In order to promote this, our Door Supervisors are trained in first aid and health and safety procedures to recognize the importance of looking after people within their job role.
We have a range of other services that will be of benefit to your site, and we can supply at highly competitive rates to existing customers. These include APLH courses, conflict management training, manual handling, and first aid training. We can also supply radios for our staff and your team, Community Radio or NightNet radios, all at the most competitive rates.
If you are interested in our services we will happily arrange for you to meet with one of our customers with a similar public house to yours, they will happily talk to you about our services, and we can also arrange for you to visit one of our sites as a mystery customer and speak to our staff to see the exceptional quality we supply.